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High-speed Internet,
TV and Phone Service.
100% Local, 100% Waterloo!

Waterloo Fiber is bringing blazing-fast fiber-optic internet, TV and phone exclusively to homes and businesses in Waterloo. Get 100% local customer support and no hidden fees or charges.
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$69.95

Per Month

Residential Services

100% Fiber-optic Home Internet, Phone, and TV.
$69.95/month for 1 gig service, our most popular speed!
Plans as low as $29.95/month
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$249.95

Per Month

Business Services

100% Fiber-optic Business Internet, Phone, and TV.
$249.95 for 1 gig service, our most popular speed!
Unsure what speed or package might be best for you? Call or message us today.
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About
Waterloo Fiber

Waterloo Fiber is a city-owned utility built to serve the residents and businesses of Waterloo. Our sole purpose is to make sure everyone in Waterloo has access to affordable, ultra-reliable, high- speed fiber-optic internet, TV and phone service.
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Meet Our Team

If they look familiar, it’s because they may be your neighbors, or you may have seen them at the grocery store or a local event. Meet our team—and be sure to say “hello” if you see them around town!
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What are people saying?

“We would like to thank your entire staff for making this transition seamless and pleasant for our entire family. We don’t have any dead areas in the house at all and the speed of the system is fantastic.”

Brent Gilmore

Network Test Customer

Your crews have done great work! Our kiddo loved watching them work out of the window and they were wonderful with waving back to him when he’d try to chat about their work when we’d drive by. Can’t wait for Water Fiber service!

Michelle B.

Future Customer

Armando did an excellent job on the installation. He arrived early and was professional and courteous throughout the entire install process. We are very pleased to finally be connected to Waterloo Fiber!

Anonymous

New Customer

Tech was right on time and very friendly and knowledgeable. Easy installation process took only an hour.

Anonymous

New Customer

I had a great experience with the drop and the installation. The crew that trenched the drop to my house was accommodating to my request to verify the location of my irrigation system as I didn’t have it marked. They made sure it still worked when they were finished.

Anonymous

New Customer

The install was fantastic. Armando was courteous, respectful, and willing to let me ask questions and help figure out how to get the cable to the exact spot I wanted. It worked out perfectly. He was efficient, fast, and knowledgeable. If his install time was long, it was because I asked a LOT of questions and I talked to him a lot. He was gracious to answer and it was an enjoyable and personable conversation. Thanks for making the switch to Waterloo Fiber easy!

Anonymous

New Customer

The staff and install crew was fantastic. Top notch service, cleaned up afterwards and was knowledgeable about the app and process!

Anonymous

New Customer

Transitioning to Waterloo Fiber has been everything I hoped it would be. User friendly and professional. Exceptional product! We are absolutely ecstatic!

Anonymous

New Customer

“The service at Waterloo Fiber has been excellent. I have received prompt response to questions and been informed every step of the way. The Internet has worked in every room of the house without the buffering that we have often had with other service providers. I am happy that we made the switch.”

Shawn B.

Network Test Customer

"We just wanted to say what a wonderful job those people did out here with putting that cable through. They fixed everything up so you could hardly tell where they dug and fixed it up, so I just wanted to give them an applause for that. It's just a wonderful job they did, thank you very much!"

Anonymous

Home Owner
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Help and Support

Welcome to friendly, courteous, 100% LOCAL customer support. Why? You deserve the best, and it’s the right thing to do.
Customer Support

Problems or issues?

Contact our 100% local customer support.
contact@waterloofiber.com
319-291-0175

Questions?

Contact our 100% local customer support.
contact@waterloofiber.com
319-291-0175

Community Impact & Blog

View All
November 6, 2024
City of Waterloo Named Technology Community of the Year

“Access to affordable, reliable, and customer-oriented broadband should be a right, not a privilege, for every citizen. Regardless of neighborhood or property value, Waterloo Fiber and our smart city initiatives are committed to serving our entire community. We’re proud to offer a service that’s truly for the people, by the people.”

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September 9, 2024
It's Happening!

The long awaited, extremely anticipated, moment that Waterloo has been waiting for... is ALMOST here!

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July 12, 2024
Board President, Andy Van Fleet - Where It All Began!

Check out our latest video highlighting where Waterloo Fiber all began 5 years ago and the vision of the Board and where we want to be in the future!

Read More

High-speed Internet, TV and Phone Service Just for Waterloo!

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