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History

Waterloo Fiber - reimagining the possibilities and elevating expectations to empower Waterloo through local connectivity. The City of Waterloo, our Board members, and our staff all want the same thing - dependable, reliable, fast, transparent, and local fiber internet options the city deserves. Waterloo Fiber is here to bring that to you while establishing trust, driving engagement and building relationships. Take a look at some of the key events that took place in order to be where we are today.

2005

Waterloo Telecommunications Utility was established by the voters of Waterloo

2020

COVID-19 exposes serious need for improved broadband

2022

$20M GO Bond referendum passes at 84% by the Waterloo voters
JULY

2023

General Manager, Eric Lage, hired and start to build Waterloo Fiber staff team
AUGUST

2023

Groundbreaking and construction begins
DECEMBER

2023

First four test customers go live on the network
JANUARY

2024

Our first network data center installed
JUNE

2024

First two test customers go live on the operating system
AUGUST

2024

Our first neighborhood moved from pre-sign-up to sign-up and start dropping fiber to the home

High-speed Internet, TV and Phone Service Just for Waterloo!

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