When deciding on a service plan it is important to account for all of those smart devices you passively have running: locks, appliances, security cameras, lighting, speakers and more. The small things can really add up.
8 Kbps
Smart Watch
320 Kbps
Wireless Speaker System
512 Kbps
Home Assistant
1 Mbps
Phones on Wi-Fi
2 Mbps
Smart Doorbell
6 Mbps
Streaming internet radio Baby-monitoring device connected to mobile phones Three-way video chatting with family around the country Smart Thermostat Outdoor Home Security System
8 Mbps
Fiber-connected Smart Fridge
12 Mbps
Teleconferencing with colleagues Wi-Fi enabled Washer and Dryer
Why Is Waterloo Fiber Building a Fiber-optic Internet Service?
Providing city-owned fiber broadband internet service creates competition with the other service providers in the area, improves municipal services — such as better utility monitoring — and helps keep costs down for reliable high-speed internet. Having a city-owned broadband network will give more Waterloo communities access to this advanced technology, which will drive economic development and job opportunities throughout the coverage area.
“We would like to thank your entire staff for making this transition seamless and pleasant for our entire family. We don’t have any dead areas in the house at all and the speed of the system is fantastic.”
Brent Gilmore
Network Test Customer
Your crews have done great work! Our kiddo loved watching them work out of the window and they were wonderful with waving back to him when he’d try to chat about their work when we’d drive by. Can’t wait for Water Fiber service!
Michelle B.
Future Customer
“The service at Waterloo Fiber has been excellent. I have received prompt response to questions and been informed every step of the way. The Internet has worked in every room of the house without the buffering that we have often had with other service providers. I am happy that we made the switch.”
Shawn B.
Network Test Customer
"We just wanted to say what a wonderful job those people did out here with putting that cable through. They fixed everything up so you could hardly tell where they dug and fixed it up, so I just wanted to give them an applause for that. It's just a wonderful job they did, thank you very much!"
Anonymous
Home Owner
Help and Support
Welcome to friendly, courteous, 100% LOCAL customer support. Why? You deserve the best, and it’s the right thing to do.
As you know, the construction continues happening all over Waterloo. We're working quickly to try to get as much done as we can so that when our software and technology is ready to go, you'll be good to go and get connected!