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Home Fiber-optic 
Internet in Waterloo

For fiber-optic internet service in Waterloo, you have several options, but only one real choice.

  • No contracts, hidden fees or gimmicks

  • 100% fiber-optic speed and connection quality

  • Transparent pricing

  • 100% local customer support

Welcome, neighbor. We built this network just for you.

100% Fiber-optic Home Internet Service

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Per Month

100 Mbps Basic

100 Mbps download and upload speeds with unlimited data


Per Month

300 Mbps Premium

300 Mbps download and upload speeds with unlimited data


Per Month

1 Gbps Innovative

1 Gbps download and upload speeds with unlimited data


Per Month

10 Gbps Pro

10 Gbps download and upload speeds with unlimited data
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How much bandwidth does your home need?

When deciding on a service plan it is important to account for all of those smart devices you passively have running: locks, appliances, security cameras, lighting, speakers and more. The small things can really add up.
8 Kbps
Smart Watch
320 Kbps
Wireless Speaker System
512 Kbps
Home Assistant
1 Mbps
Phones on Wi-Fi
2 Mbps
Smart Doorbell
6 Mbps
Streaming internet radio
Baby-monitoring device connected to mobile phones
Three-way video chatting with family around the country
Smart Thermostat
Outdoor Home Security System
8 Mbps
Fiber-connected Smart Fridge
12 Mbps
Teleconferencing with colleagues
Wi-Fi enabled Washer and Dryer
25 Mbps
Connected 4K TV
50 Mbps
AR/VR Home Gaming System

100% Fiber-
optic Home Phone Service

100% Fiber-
optic Home TV 

100% Fiber-optic Home Bundles: Internet, Phone & TV (Triple Play)

Why Is Waterloo Fiber Building a Fiber-optic Internet Service?

Providing city-owned fiber broadband internet service creates competition with the other service providers in the area, improves municipal services — such as better utility monitoring — and helps keep costs down for reliable high-speed internet. Having a city-owned broadband network will give more Waterloo communities access to this advanced technology, which will drive economic development and job opportunities throughout the coverage area.
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What are people saying?

“We would like to thank your entire staff for making this transition seamless and pleasant for our entire family. We don’t have any dead areas in the house at all and the speed of the system is fantastic.”

Brent Gilmore

Network Test Customer

Your crews have done great work! Our kiddo loved watching them work out of the window and they were wonderful with waving back to him when he’d try to chat about their work when we’d drive by. Can’t wait for Water Fiber service!

Michelle B.

Future Customer

“The service at Waterloo Fiber has been excellent. I have received prompt response to questions and been informed every step of the way. The Internet has worked in every room of the house without the buffering that we have often had with other service providers. I am happy that we made the switch.”

Shawn B.

Network Test Customer

"We just wanted to say what a wonderful job those people did out here with putting that cable through. They fixed everything up so you could hardly tell where they dug and fixed it up, so I just wanted to give them an applause for that. It's just a wonderful job they did, thank you very much!"


Home Owner
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Help and Support

Welcome to friendly, courteous, 100% LOCAL customer support. Why? You deserve the best, and it’s the right thing to do.
Customer Support

Problems or issues?

Contact our 100% local customer support.


Contact our 100% local customer support.

Community Impact & Blog

View All
July 12, 2024
Board President, Andy Van Fleet - Where It All Began!

Check out our latest video highlighting where Waterloo Fiber all began 5 years ago and the vision of the Board and where we want to be in the future!

Read More
June 27, 2024
The Next Chapter: Testing the Waters with Our Valued Customers

As you know, the construction continues happening all over Waterloo. We're working quickly to try to get as much done as we can so that when our software and technology is ready to go, you'll be good to go and get connected!

Read More
February 15, 2024
First network data center installed for Phase 1

We were able to get our first network data center installed 2 weeks ago!

Read More

High-speed Internet, TV and Phone Service Just for Waterloo!

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Crafted by Amperage.
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