The Waterloo Telecommunications Utility Board of Trustees has named Robert Houlihan as Chief Executive Officer and General Manager of Waterloo Fiber, the city’s community-owned fiber internet provider. Houlihan will begin the role […]

When you're setting up fiber internet service, one of the first decisions you'll face is whether to use your internet provider's router or bring your own. While the idea of using your existing router might seem convenient, there are compelling reasons why choosing Waterloo Fiber's provided router could save you time, frustration, and potentially money in the long run.

Shopping for internet service has traditionally felt like navigating a maze blindfolded. Providers advertise blazing speeds and competitive prices, but the fine print often reveals a different story: hidden fees, speed throttling, data caps, and promotional rates that expire faster than you can say "buffering." For years, consumers have struggled to compare plans and understand what they're actually paying for.