Crystal-clear and reliable, Waterloo Fiber’s business phone service will have all the features you need at a business-friendly price.
Ultra-reliable, fiber-optic connection
100% local customer support
So you can focus on every important conversation. Growing your business is your top priority. Keeping you connected and as trouble-free as possible is ours.
“We would like to thank your entire staff for making this transition seamless and pleasant for our entire family. We don’t have any dead areas in the house at all and the speed of the system is fantastic.”
Brent Gilmore
Network Test Customer
Your crews have done great work! Our kiddo loved watching them work out of the window and they were wonderful with waving back to him when he’d try to chat about their work when we’d drive by. Can’t wait for Water Fiber service!
Michelle B.
Future Customer
Armando did an excellent job on the installation. He arrived early and was professional and courteous throughout the entire install process. We are very pleased to finally be connected to Waterloo Fiber!
Anonymous
New Customer
Tech was right on time and very friendly and knowledgeable. Easy installation process took only an hour.
Anonymous
New Customer
I had a great experience with the drop and the installation. The crew that trenched the drop to my house was accommodating to my request to verify the location of my irrigation system as I didn’t have it marked. They made sure it still worked when they were finished.
Anonymous
New Customer
The install was fantastic. Armando was courteous, respectful, and willing to let me ask questions and help figure out how to get the cable to the exact spot I wanted. It worked out perfectly. He was efficient, fast, and knowledgeable. If his install time was long, it was because I asked a LOT of questions and I talked to him a lot. He was gracious to answer and it was an enjoyable and personable conversation. Thanks for making the switch to Waterloo Fiber easy!
Anonymous
New Customer
The staff and install crew was fantastic. Top notch service, cleaned up afterwards and was knowledgeable about the app and process!
Anonymous
New Customer
Transitioning to Waterloo Fiber has been everything I hoped it would be. User friendly and professional. Exceptional product! We are absolutely ecstatic!
Anonymous
New Customer
“The service at Waterloo Fiber has been excellent. I have received prompt response to questions and been informed every step of the way. The Internet has worked in every room of the house without the buffering that we have often had with other service providers. I am happy that we made the switch.”
Shawn B.
Network Test Customer
"We just wanted to say what a wonderful job those people did out here with putting that cable through. They fixed everything up so you could hardly tell where they dug and fixed it up, so I just wanted to give them an applause for that. It's just a wonderful job they did, thank you very much!"
Anonymous
Home Owner
Help and Support
Welcome to friendly, courteous, 100% LOCAL customer support. Why? You deserve the best, and it’s the right thing to do.
You've probably run an internet speed test before—maybe when your video kept buffering, or when you first set up your service to see if you're getting what you paid for. […]
When you're setting up fiber internet service, one of the first decisions you'll face is whether to use your internet provider's router or bring your own. While the idea of using your existing router might seem convenient, there are compelling reasons why choosing Waterloo Fiber's provided router could save you time, frustration, and potentially money in the long run.
Shopping for internet service has traditionally felt like navigating a maze blindfolded. Providers advertise blazing speeds and competitive prices, but the fine print often reveals a different story: hidden fees, speed throttling, data caps, and promotional rates that expire faster than you can say "buffering." For years, consumers have struggled to compare plans and understand what they're actually paying for.
