“We would like to thank your entire staff for making this transition seamless and pleasant for our entire family. We don’t have any dead areas in the house at all and the speed of the system is fantastic.”

Your crews have done great work! Our kiddo loved watching them work out of the window and they were wonderful with waving back to him when he’d try to chat about their work when we’d drive by. Can’t wait for Water Fiber service!

Armando did an excellent job on the installation. He arrived early and was professional and courteous throughout the entire install process. We are very pleased to finally be connected to Waterloo Fiber!

Tech was right on time and very friendly and knowledgeable. Easy installation process took only an hour.

I had a great experience with the drop and the installation. The crew that trenched the drop to my house was accommodating to my request to verify the location of my irrigation system as I didn’t have it marked. They made sure it still worked when they were finished.

The install was fantastic. Armando was courteous, respectful, and willing to let me ask questions and help figure out how to get the cable to the exact spot I wanted. It worked out perfectly. He was efficient, fast, and knowledgeable. If his install time was long, it was because I asked a LOT of questions and I talked to him a lot. He was gracious to answer and it was an enjoyable and personable conversation. Thanks for making the switch to Waterloo Fiber easy!

The staff and install crew was fantastic. Top notch service, cleaned up afterwards and was knowledgeable about the app and process!

Transitioning to Waterloo Fiber has been everything I hoped it would be. User friendly and professional. Exceptional product! We are absolutely ecstatic!

“The service at Waterloo Fiber has been excellent. I have received prompt response to questions and been informed every step of the way. The Internet has worked in every room of the house without the buffering that we have often had with other service providers. I am happy that we made the switch.”

"We just wanted to say what a wonderful job those people did out here with putting that cable through. They fixed everything up so you could hardly tell where they dug and fixed it up, so I just wanted to give them an applause for that. It's just a wonderful job they did, thank you very much!"