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Fiber-Optic Home Phone Service for Waterloo

Hello! It’s your neighbor with great news. 100% fiber-optic speed and reliability.

  • 100% local support and service

  • No contracts or hidden fees

  • Competitive pricing

Along with home internet and TV, we offer dependable, clear home phone service, plus options for syncing with your mobile phone service.

100% Fiber-optic Home Phone Service

Home phone requires home internet service.
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$49.95

Per Month

100 Mbps Basic Internet + Phone

Coming soon!
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$69.95

Per Month

300 Mbps Premium Internet + Phone

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$89.95

Per Month

1 Gbps Innovative Internet + Phone

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$129.95

Per Month

10 Gbps Pro Internet + Phone

Coming soon!
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Home Phone Service Features

Caller ID
Call Forwarding
Voicemail
Call Rejection
Speed Call

Call Waiting/ID
Three-Way Calling
Continuous Redial
Last Call Return

Can I forward home phone calls to my mobile phone?

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More FAQs

Why Is Internet Required for My Phone Service?

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More FAQs
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What are people saying?

“We would like to thank your entire staff for making this transition seamless and pleasant for our entire family. We don’t have any dead areas in the house at all and the speed of the system is fantastic.”

Brent Gilmore

Network Test Customer

Your crews have done great work! Our kiddo loved watching them work out of the window and they were wonderful with waving back to him when he’d try to chat about their work when we’d drive by. Can’t wait for Water Fiber service!

Michelle B.

Future Customer

Armando did an excellent job on the installation. He arrived early and was professional and courteous throughout the entire install process. We are very pleased to finally be connected to Waterloo Fiber!

Anonymous

New Customer

Tech was right on time and very friendly and knowledgeable. Easy installation process took only an hour.

Anonymous

New Customer

I had a great experience with the drop and the installation. The crew that trenched the drop to my house was accommodating to my request to verify the location of my irrigation system as I didn’t have it marked. They made sure it still worked when they were finished.

Anonymous

New Customer

The install was fantastic. Armando was courteous, respectful, and willing to let me ask questions and help figure out how to get the cable to the exact spot I wanted. It worked out perfectly. He was efficient, fast, and knowledgeable. If his install time was long, it was because I asked a LOT of questions and I talked to him a lot. He was gracious to answer and it was an enjoyable and personable conversation. Thanks for making the switch to Waterloo Fiber easy!

Anonymous

New Customer

The staff and install crew was fantastic. Top notch service, cleaned up afterwards and was knowledgeable about the app and process!

Anonymous

New Customer

Transitioning to Waterloo Fiber has been everything I hoped it would be. User friendly and professional. Exceptional product! We are absolutely ecstatic!

Anonymous

New Customer

“The service at Waterloo Fiber has been excellent. I have received prompt response to questions and been informed every step of the way. The Internet has worked in every room of the house without the buffering that we have often had with other service providers. I am happy that we made the switch.”

Shawn B.

Network Test Customer

"We just wanted to say what a wonderful job those people did out here with putting that cable through. They fixed everything up so you could hardly tell where they dug and fixed it up, so I just wanted to give them an applause for that. It's just a wonderful job they did, thank you very much!"

Anonymous

Home Owner

Community Impact & Blog

View All
February 11, 2025
Waterloo Fiber: Coming to Your Neighborhood Soon!

Watch for the signs! Waterloo Fiber, your city-owned fiber-optic internet provider, is expanding to your neighborhood soon.

Read More
January 14, 2025
Say Hello to Better Internet, Waterloo!

Hey, Waterloo! Your city has its very own fiber-optic internet provider - Waterloo Fiber - designed with you in mind. 100% local, 100% Waterloo, we are your local utility offering affordable, high-speed fiber internet that outshines the competition.

Read More
November 6, 2024
City of Waterloo Named Technology Community of the Year

“Access to affordable, reliable, and customer-oriented broadband should be a right, not a privilege, for every citizen. Regardless of neighborhood or property value, Waterloo Fiber and our smart city initiatives are committed to serving our entire community. We’re proud to offer a service that’s truly for the people, by the people.”

Read More

High-speed Internet, TV and Phone Service Just for Waterloo!

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